In the business world, it is all too common for employees to move into management positions by climbing their way up the ladder, and without any formal management training. This means that many managers are winging it, and they may understandably lack the knowledge of how to be the best manager possible. Fortunately, there are some practices businesses can put into place that will help their managers achieve at that they are supposed to do best. Here are five things every business can do to improve the skills of its managers:
Develop a training program. Training is not something you should enter into haphazardly or randomly. You should have a system in place for training managers, and that system should involve both immediate and ongoing training in everything from communication to keeping employee records.
Cultivate a vision. If your business does not have a very clear mission statement, then it is time to create one. Your managers should have a strong vision of what your business is trying to accomplish–what your business philosophy is–and the best way to cultivate that vision is to provide for your managers a strong mission statement. Take some time to consider what your business stands for, and then infiltrate those values into every aspect of how you run your business so that your managers are a natural extension of that.
Leadership. Your managers should be good leaders–not just task overseers. Effective leadership involves communication, self-analysis, problem solving, respect for others, initiative, responsibility, charisma, practicality, delegation, and many other characteristics and skills that can be developed over time. Keep the qualities of a good leader in mind when developing your training program, and make sure you incorporate activities that improve upon all of them.
Don’t forget logistics. While leadership is integral to good management, it is not everything. Your managers must also be adept at the more mundane, logistical aspects of managing employees. Make it a point to train your managers in things like time management, scheduling, tracking business costs, and hiring/firing employees.
Team building. It is important that managers know how to work alongside their employees as well as manage them. Help managers build those bridges to trust that will enable them to get the most out of the people they are managing by conducting team building activities. These may be anything from office games to group retreats.
Improving the skills of your managers is not a simple or easy task, and it will require ongoing effort. However, your efforts will be well worth it when you realize that you have a managerial force to recon with.
About the Author: Reuben Gadway is a HR manager in charge of hiring, monitoring the company’s online recruitment software, and training both existing managers and new hires.